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Privacy Policy for ClockSimple

**Effective Date:** 24 April 2026

**Last Updated:** 24 April 2026

Table of Contents

1. [Introduction](#introduction)

2. [Information We Collect](#information-we-collect)

3. [How We Use Your Information](#how-we-use-your-information)

4. [Data Storage & Security](#data-storage--security)

5. [Third-Party Services](#third-party-services)

6. [Children's Privacy](#childrens-privacy)

7. [Data Retention](#data-retention)

8. [Your Rights](#your-rights)

9. [International Data Transfers](#international-data-transfers)

10. [Cookies & Tracking](#cookies--tracking)

11. [Changes to This Policy](#changes-to-this-policy)

12. [Contact Us](#contact-us)

Introduction

Welcome to ClockSimple, a time tracking application designed to provide dead simple timing functionality for freelancers and consultants. ClockSimple is operated by Novarly, a sole trader business based in England, United Kingdom.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the ClockSimple mobile application (the "App"). By using ClockSimple, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy applies to all users of ClockSimple, regardless of your location, and covers all data processing activities related to your use of the App.

Information We Collect

We collect several types of information to provide and improve our service:

### Information You Provide Directly

**Time Tracking Data:** When you use ClockSimple to track time, we collect:

  • Start and stop times for your tracking sessions
  • Project names and descriptions you create
  • Task labels and notes you add to time entries
  • Client names or identifiers you assign to projects
  • Manual time adjustments you make to entries

    • **Account Information:** If you create an account for cloud synchronization, we collect:

  • Email address (for account identification and communication)
  • Username or display name you choose
  • Password (stored in encrypted form)
  • Account preferences and settings

    • **Support Communications:** When you contact us for support, we collect:

  • Your email address and name
  • The content of your messages and communications
  • Device information relevant to troubleshooting

    • ### Information Collected Automatically

    **Usage Analytics:** We collect anonymous, aggregated information about how you use the App:

  • Feature usage patterns and frequency
  • Screen views and user interactions
  • Session duration and frequency
  • App performance metrics
  • General usage statistics

    • **Device Information:** We may collect technical information about your device:

  • Device type and model
  • Operating system version
  • App version
  • Device language settings
  • Time zone information
  • Unique device identifiers (anonymized)

    • **Crash Reports:** If the App crashes or encounters errors, we collect:

  • Technical diagnostic information
  • Error logs and crash reports
  • Device state at time of crash
  • App version and configuration details

    • ### Local Device Storage

    ClockSimple primarily stores your data locally on your device, including:

  • All time tracking entries and projects
  • App preferences and settings
  • Cached data for offline functionality
  • Temporary files for app operation

    • How We Use Your Information

    We use the collected information for the following purposes:

    ### Core App Functionality

  • Process and store your time tracking data
  • Calculate time totals and generate basic reports
  • Synchronize your data across devices (if you opt for cloud sync)
  • Provide offline access to your time tracking information

    • ### App Improvement and Development

  • Analyze usage patterns to identify popular features
  • Understand how users interact with the App
  • Identify areas for performance improvement
  • Debug technical issues and crashes
  • Plan future feature development

    • ### Customer Support

  • Respond to your inquiries and support requests
  • Troubleshoot technical problems
  • Provide guidance on App usage
  • Process feedback and suggestions

    • ### Security and Legal Compliance

  • Protect against fraud and abuse
  • Ensure compliance with applicable laws and regulations
  • Protect the security and integrity of our services
  • Exercise or defend legal claims

    • ### Communication (Limited)

  • Send critical App updates or security notifications
  • Respond to your direct communications
  • Provide important service announcements

    • We do not use your information for marketing purposes, advertising, or selling to third parties. ClockSimple focuses purely on providing time tracking functionality without unnecessary commercial communications.

    Data Storage & Security

    ### Where Your Data is Stored

    **Local Storage:** By default, all your time tracking data is stored locally on your device using secure iOS/Android storage mechanisms. This data includes:

  • Time tracking entries and projects
  • App settings and preferences
  • Cached reports and calculations

    • **Cloud Storage (Optional):** If you enable cloud synchronization:

  • Data is encrypted and stored on secure cloud infrastructure
  • We use industry-standard cloud service providers with SOC 2 compliance
  • Data is stored in data centers located in the European Union
  • All data transmissions use TLS encryption

    • ### Security Measures

    We implement appropriate technical and organizational measures to protect your personal information:

    **Encryption:**

  • All data transmissions use TLS 1.2 or higher encryption
  • Passwords are hashed using industry-standard algorithms
  • Sensitive data stored in the cloud is encrypted at rest

    • **Access Controls:**

  • Limited access to personal data on a need-to-know basis
  • Regular security training for personnel with data access
  • Multi-factor authentication for system access

    • **Technical Safeguards:**

  • Regular security assessments and updates
  • Automated monitoring for security threats
  • Secure development practices and code reviews
  • Regular backups with encryption

    • **Device Security:** We recommend you:

  • Use device screen locks and biometric authentication
  • Keep your device operating system updated
  • Only download ClockSimple from official app stores

    • Third-Party Services

    ClockSimple integrates with select third-party services to provide core functionality:

    ### Analytics Provider

    We use privacy-focused analytics to understand app usage patterns. Our analytics provider:

  • Service: Processes anonymous, aggregated usage data
  • Data Shared: App usage patterns, feature interactions, performance metrics
  • Privacy Policy: Our analytics are configured to not collect personally identifiable information
  • Opt-out: You can disable analytics in the App settings

    • ### Cloud Infrastructure

    For users who enable cloud sync:

  • Service: Secure cloud storage for data synchronization
  • Data Shared: Encrypted time tracking data and account information
  • Security: SOC 2 compliant infrastructure with data encryption
  • Location: Data stored in European Union data centers

    • ### Payment Processing (If Applicable)

    For any premium features or subscriptions:

  • Service: Apple App Store or Google Play Store payment processing
  • Data Shared: Transaction information is processed by the respective app store
  • Privacy: Governed by Apple's or Google's privacy policies
  • Our Access: We receive only basic transaction confirmations, not payment details

    • We carefully evaluate all third-party services and select only those that provide appropriate data protection and privacy safeguards consistent with this policy.

    Children's Privacy

    ClockSimple is not intended for use by children under the age of 13 years. We do not knowingly collect personal information from children under 13.

    **Age Verification:** We do not collect age information during app registration, but our terms of service require users to be at least 13 years old.

    **Parental Rights:** If you are a parent or guardian and believe your child under 13 has provided personal information to us, please contact us immediately at clocksimple.support@novarly.com.

    **Data Deletion:** If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information from our records.

    **COPPA Compliance:** We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar international regulations protecting children's privacy.

    Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

    ### Active Users

  • Time Tracking Data: Retained indefinitely while your account is active, as this is core to the App's functionality
  • Account Information: Retained while your account exists
  • Usage Analytics: Aggregated, anonymous data may be retained for up to 2 years

    • ### Account Deletion

    When you delete your account:

  • Personal Data: Deleted within 30 days of account deletion request
  • Backup Systems: Data purged from backup systems within 90 days
  • Legal Requirements: Some data may be retained longer if required by law

    • ### Inactive Accounts

  • Accounts inactive for 3 years may be automatically deleted
  • We will attempt to notify you before deletion at your registered email address
  • You can reactivate your account by logging in before the deletion date

    • ### Local Data

  • Data stored locally on your device is under your control
  • Uninstalling the App will remove locally stored data
  • Local data is not automatically deleted when you delete your online account

    • Your Rights

    Under applicable data protection laws, including GDPR, you have the following rights regarding your personal information:

    ### Right of Access

    You can request a copy of the personal information we hold about you. This includes:

  • Time tracking data and account information
  • Information about how your data is processed
  • Details about third parties who may have access to your data

    • ### Right to Rectification

    You can request correction of inaccurate or incomplete personal information:

  • Update your account information directly in the App
  • Contact us to correct information we hold about you
  • We will make corrections within 30 days of verification

    • ### Right to Erasure ("Right to be Forgotten")

    You can request deletion of your personal information when:

  • The information is no longer necessary for the original purpose
  • You withdraw consent and there's no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds

    • ### Right to Data Portability

    You can request your data in a structured, commonly used format:

  • Export your time tracking data from within the App
  • Request a complete data export from us
  • Transfer your data to another service provider

    • ### Right to Restrict Processing

    You can request that we limit how we use your personal information:

  • While we verify accuracy of disputed data
  • When processing is unlawful but you don't want deletion
  • When you need the data for legal claims

    • ### Right to Object

    You can object to processing of your personal information:

  • For direct marketing purposes (though we don't engage in marketing)
  • Based on legitimate interests, unless we have compelling grounds

    • ### Exercising Your Rights

    To exercise any of these rights:

    1. Contact us at clocksimple.support@novarly.com

    2. Include your account email address and specify which right you want to exercise

    3. Provide sufficient information to verify your identity

    4. We will respond within 30 days of receiving your request

    International Data Transfers

    If you are located outside the European Union, your personal information may be transferred to and processed in countries with different data protection laws:

    ### Safeguards for International Transfers

  • We implement appropriate safeguards for all international data transfers
  • Standard Contractual Clauses (SCCs) are used where required
  • We ensure adequate level of protection for your personal data

    • ### Data Processing Locations

  • Primary data processing occurs within the European Union
  • Cloud infrastructure providers maintain EU data residency
  • Support operations may involve processing in the United Kingdom

    • ### Your Rights Remain Protected

    Regardless of where your data is processed, you maintain all rights described in this Privacy Policy and under applicable data protection laws.

    Cookies & Tracking

    ClockSimple is primarily a mobile application and uses limited tracking technologies:

    ### Local Storage

  • The App uses local device storage to save your preferences and time tracking data
  • This information is stored locally and not transmitted unless you enable cloud sync

    • ### Analytics Tracking

  • We use privacy-focused analytics that do not track individual users
  • Analytics data is aggregated and anonymized
  • No persistent identifiers are used to track you across apps or websites

    • ### No Web Cookies

    As a mobile app, ClockSimple does not use traditional web cookies. Any web-based components use minimal local storage for functionality only.

    ### Opt-Out Options

    You can disable analytics tracking:

  • Open ClockSimple Settings
  • Navigate to Privacy Settings
  • Disable "Usage Analytics"
  • Changes take effect immediately

    • Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

    ### How We Notify You of Changes

  • In-App Notification: Significant changes will be announced through the App
  • Email Notification: We may send email notifications for material changes
  • Version Dating: This policy shows the effective date and last updated date
  • Continued Use: Your continued use of ClockSimple after changes constitutes acceptance

    • ### Types of Changes

  • Minor Updates: Clarifications, formatting, or contact information updates
  • Material Changes: Changes that affect how we collect, use, or share your information
  • Legal Updates: Changes required by new laws or regulations

    • ### Review Period

    For material changes, we will provide at least 30 days notice before the changes take effect, giving you time to review and decide whether to continue using ClockSimple.

    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

    **Email:** clocksimple.support@novarly.com

    **Response Time:** We aim to respond to all privacy inquiries within 5 business days

    **Business:** Novarly (sole trader)

    **Location:** England, United Kingdom

    **For Privacy-Related Requests:**

    When contacting us about privacy matters, please include:

  • Your account email address (if applicable)
  • A clear description of your request or concern
  • Any relevant details that help us verify your identity

    • **For Data Subject Requests:**

    If you are exercising your rights under GDPR or other data protection laws:

  • Clearly state which right you wish to exercise
  • Provide sufficient information to verify your identity
  • Specify the scope of your request

    • We are committed to addressing your privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

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    This Privacy Policy was last updated on 24 April 2026 and is effective as of 24 April 2026.